Privacy

Who is responsible

Your Digital Team is a sole trader business. That means one person is the data controller for everything described here, and you can reach them directly at thomas@yourdigiteam.com or 07877 411092.

What we collect

When you use our tracking app

If you use our app for Search Console tracking, website analytics, or social media tracking, we collect the necessary account connections, performance metrics, and profile details required to provide the service to you. This data is processed and securely translated through Supabase, our backend database provider.

When you use the contact form

Only what you type into it: your name, email address, and optionally your company, phone number, website, budget range, which services interest you, and whatever you write in the message box. Nothing else is captured alongside it.

When you just read the site

Nothing, unless you have agreed to analytics cookies. There is no tracking pixel, no advertising tag, and no third-party script running on this site by default. If analytics is switched on you will have seen a banner and made a choice — and if you declined, nothing loads.

Your web host will keep standard server logs, including IP addresses, as every web server does. Those are for security and troubleshooting.

Why we are allowed to use it

• Your app usage — to fulfill our contract with you in providing the tracking and analytics services you signed up for.
• Your enquiry — because you asked us to reply. In legal terms, taking steps at your request before entering a contract, and our legitimate interest in answering people who get in touch.
• Analytics — only ever with your consent, which you can withdraw at any time.

What we do not do

• We do not sell or rent your details to anyone.
• We do not add you to a mailing list because you filled in a contact form.
• We do not start an automated follow-up sequence.
• We do not use your details to build advertising profiles.

If we ever want to send you something you did not ask for, we will ask first.

Who else sees it

The people who necessarily handle the data in order to run the site, the app, and the mailbox: our web host, our email provider, Supabase (which powers our app's database and handles the translation of your tracking data), and — if you consented — Google Analytics. Each of those processes data under its own terms. We do not pass your details to anyone else unless the law requires it.

How long we keep it

App data is kept for as long as you maintain an active account with us. If you close your account, your data is securely deleted.

Enquiries that do not become work are deleted within 12 months. If we end up working together, records are kept for as long as the relationship lasts and then for six years afterwards, which is what tax and accounting rules require. Analytics data is retained according to the settings in the analytics account.

Cookies

The site sets no cookies of its own. If analytics is enabled and you accept it, Google Analytics sets its own cookies to count visits. Your accept-or-decline choice is remembered in your browser's local storage, not a cookie, so that you are not asked on every page.

Change your cookie choice

Your rights

Under UK data protection law you can ask us to show you what we hold about you, correct it, delete it, restrict what we do with it, hand it over in a portable format, or object to us using it. You can also withdraw consent for analytics whenever you like.

Email thomas@yourdigiteam.com and we will deal with it within one month. There is no charge.

If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would rather you told us first so we can put it right.

Changes

If this policy changes, the date at the top changes with it. Nothing here applies retrospectively to data we have already deleted.